Your reservation is guaranteed until the day of arrival. After that time, it will no longer be guaranteed, and the room may be reassigned.
Reservations should be prepaid with Visa, MasterCard, Discover, American Express or pre-paid debit cards. Upon check-in, a charge will be made on your credit card, or debit card for the total amount of the room and tax as well as an additional pre-authorization hold on a credit card, just to make sure it’s still valid. The extra charge will be returned to your card, dependent upon your bank’s policy, in 3-10 business days.
You can check-in any time from 4PM by local time. Access to the unit is with your digital door lock code which will be emailed to you before your stay. The code will consist of 4 digits, followed by a ✅ (checkmark in the bottom right of the key pad).
You can check-out any time up until 11AM by local time. Later check-out times may be requested although we may not always be able to accommodate late changes and will depend on availability and on how busy we are.
At check-out time please type in the checkout code when leaving the unit. That code alerts the housekeeping staff of your departure.
Please note that a more detailed inspection of the room/apartment is usually made after the check-out time and we reserve the right to make charges for any damages or breakages found before the room/apartment is occupied again.
The security deposit should be released by your credit card issuing bank automatically in 3 workdays,
but sometimes only in a 15-21 day period. The security deposit/pre-authorization is not held by
Coastalwaters.life LLC and we do NOT charge your credit card.
Please be aware that bed linen and towels should be placed where they were originally found. The bed linen and towels are NOT gifts and should remain in the apartment.
Life happens. We get that. Reservations are fully refundable 48 hours prior to check-in. To cancel a reservation, please call us at (386) 210-3466
Please Note: Immediate termination of the rental agreement is possible if:
Before you check in, we will send you a registration card with examples of itemized charges along with a credit card incidental form. Both must be completed to gain access to your unit.
During your stay, the apartment and all equipment and furniture should be treated with care and kept in order. Immediate notification to the staff will be expected of any damages or breakages in the apartment.
You (the tenant) are financially responsible for any damage to the condo during your stay. This includes losses caused by you (The Tenant) or a third-party negligent actions and behavior. A summary check will be made of the apartment check-out time. However, a more detailed review of the condition of the apartment and all equipment and facilities will be made soon after check-out and before another guest occupies the apartment. The Tenant is responsible for any damages or breakages found that are over and above normal wear and tear and usage. In this case, a detailed statement of damage along with an invoice for the repair or replacement cost will be sent by email or text immediately.
Any costs will be deducted from the pre-authorized hold on your credit card immediately if this is still possible. Any costs will be claimed by return if they are greater than the deposit or where the deposit has already been returned. Please note, immediate notification after check-out of any damages to, breakages in or issues with the apartment is expected.
Coastalwaters.life, LLC can then take any necessary action to resolve any issues and make sure all the equipment and facilities are working and provided as expected. Damage deposit or authorization hold are fully refundable upon check-out and subject to damage inspection of the accommodation. The deposit must be paid upon check-in, in cash or by credit card, along with a balance and is fully refunded at the check-out if the apartment is in good order and the company does not have any claims. The costs of damages or cleaning beyond what would be expected after responsible usage of the apartment will be deducted from the deposit, and the refunded amount will be the remainder of the damage deposit.
In addition to any formally published and posted rules and regulations by Coastal Waters Condo Association, Coastalwaters.Life, LLC has added a new policy that will go into effect later this week (after approval of all owners within the program) for all future bookings and reservations.
Guests will now have to register any person not currently staying at the property. With a maximum of two (2) per unit.
In addition to a strict no-party policy. A $200 per non-registered guest(s) will be charged to a credit card on file, and the hotel room rate and the deposit becomes nonrefundable if any of the following situations occur: